Experts in Conversion Driven Design
About us
Twisted Web Solutions was founded in 2005, providing web design and search engine optimisation (SEO) services to both local and international businesses. We are still here, nineteen years later. Why? Because we know how to build successful websites and keep our clients happy.
We specialise in unlocking the true potential of your business online. Our services are unique and tailored specifically to you. Starting with a review of your current online presence and developing the best strategy to proceed. This could be a new site build, optimizing your website for search engines or enhancing your pre-existing website to supercharge it’s conversions.
Don’t make hard work of your website, have your website work hard for you.
Get in contact today for a free consultation. We provide our website development services to companies in Kent, London, the South East and nationally across the UK.
Adam Ratcliffe
Executive Web Developer
Our Services
We frequently work with
WordPress
Shopify
Wix
Weebly
Godaddy Website Builder
SquareSpace
PHP
HTML
OpenCart
jQuery
Javascript
CSS
White Hat SEO Practices
Page title optimisation
Meta tags optimisation
Keyword densities
Page speed improvement
URL restructuring
Keyword population
Image attributes
Directory security
XML & User sitemaps
Robots.txt configuration
Social sharing optimisation
Schema data
Inbound linking
Conversion Boosters
Call-to-action placements
Streamline conversion funnel
Above-the-fold optimisation
Order process automation
Improve marketing materials
Clear CTA
Module management
Colour psychology
User journey diagnostics
Bounce rate detection
Our Work
FEATURED LOCAL CASE STUDY
The Whitstable Cake Company
The Problem
As lockdown began in March 2020, The Whitstable Cake Company adapted by changing their café from an eat-in space to a takeaway & delivery business offering cupcakes and afternoon teas. This proved instantly popular but the demand soon became unmanageable, spending more time on processing orders over the phone, arranging delivery dates and taking payments.
Our Solution
We proposed and implemented a custom online ordering system via their pre-existing website. The ordering system included unique features tailored specifically to the business. This included the ability to limit orders, set specific delivery days, easily manage cake flavours and provide gift options. Two separate payment methods were integrated, along with automated notifications and CSV order exports.
The system proved very popular which led to further development of a full digital store solution for additional celebration cakes & cake boxes.
What the client says:
Prior to March 2020, our website was only ever needed for people to browse our product and glean information from it prior to booking our services. When lockdown happened, we noticed a significant surge of enquiries through our socials and we were spending such a large amount of time replying to people, invoicing them, checking payments etc. Sometimes up to 7 or 8 messages for a £10 order.
We contacted Twisted Web Solutions and asked them to develop a user friendly ordering system on our website as a matter of urgency. They were incredibly responsive and developed our current ordering system within a couple of days and provided training by means of an easy to follow video and zoom calls.
Our needs are now constantly changing and Twisted Web Solutions provides regular tweaks and maintenance for us.
What we love about Adam is his ability to explain things in layman’s terms, competitive rates and responsiveness. We certainly feel our website is in very safe hands.
Other Case Studies
Fiverr
Project Details
Fiverr is a global online marketplace offering professional services to over 3.4m businesses. We were tasked with creating V2 of Fiverr’s Forum & Blog websites to compliment the main platform, along with full maintenance upon launch.
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Result
Over the course of our 12 month contract, the forum userbase increased from 90,000 registered users (registered between 2012-2015), to just over 600,000 registered users (registered between 2015-2016).
With a growth increase of over 650%, the project was a huge success.
What the client says:
Twisted Web Solutions delivered in a big way. Not only did they develop our wish-list of features, they went above with insightful contributions. It turned into a true collaboration vs. them “just doing dev”.
Adam is a creative problem solver who was able to make even our most complex requests a reality.
Magbility
Project Details
Magbility are the #1 mobility company in the midlands yet their website wasn’t performing as such. We were commissioned to revamp Magbility’s branding and search engine optimization to increase website rank for highly competitive keywords.
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Result
Mability’s logo was re-imagined whilst all banner and marketing imagery onsite was revamped and recreated. The website, and the 43 different product categories were fully optimized for search engines, seeing a substantial increase in rank position across target keywords and traffic generation leading to the website.
Revamping a family business whilst being respectful of it’s historic brand identity
What the client says:
Twisted Web Solutions nailed the brief and delivered exactly what we needed and did it on time. I will be working a lot more with them.