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Frequently Asked Questions...
Q1 - How do I pay hosting fees? |
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Answer: Hosting fees are paid via paypal. Upon account setup, you must login to our client portal and pay the appropriate fees. Once paid, a subscription is setup to easily bill you on your preferred cycle. Paypal is one of the leading online money senders, and is 100% secure. No paypal account is needed to pay your hosting fees.
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Q2 - What if I already have a domain name? |
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Answer: We transfer the domain name onto our servers, quickly and easily. We then upload your database and script, and connect them together. We do not charge any fees for this procedure (aslong as your database is the newest version), unlike many other hosting companies.
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Q3 - What is my cpanel & how do I access my cpanel? |
Answer: Your cpanel, or control panel, is the backbone to your website. It allows you to alter files, setup mail, install scripts, manage databases and much more.
There are 3 ways to access your cpanel:
http://www.yourdomain.com/cpanel
http://yoursitesip/cpanel
http://yourdomain.com:2082/
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Q4 - Why should I choose Twisted Web Solutions? |
Answer: Here at Twisted Web Solutions we pride ourselvers on customer satisfaction, along with high quality work. We build our sites as if we were building for ourselves, whilst being efficient and original with our ideas and designs.
We offer very competitive prices, beating companies, but still maintaining a high quality standard of work.
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Q5 - How do I purchase my domain name? |
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Answer: You can either register the domain with us via our domain ordering service, or you can go to a domain seller, and use our nameserver information when registering.
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